Store
Policy
Customer Care
We are committed to providing you with friendly, reliable, and responsive support at every step of your shopping journey. Whether you have questions about products, need help with sizing, or require assistance with an order, our team is here to help. You can reach us via email at [team.vintagexv@gmail.com] or through our contact form, and we’ll respond as quickly as possible. Your satisfaction is our top priority, and we strive to ensure every experience with Vintage XV is positive and hassle-free.
Privacy & Safety
1. Information We Collect
When you shop on our site, we may collect:
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Personal Information (such as your name, email address, billing and shipping address, phone number).
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Payment Information (processed securely through third-party payment gateways — we do not store your credit card details).
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Order History (to help us provide better service).
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Technical Information (like cookies, IP address, and browser data to improve site performance).
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate with you about your purchase, promotions, or updates.
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Improve our website and customer experience.
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Meet legal, regulatory, and fraud-prevention requirements.
3. Cookies & Tracking
Our website uses cookies to personalize your experience and improve site functionality. You can adjust your browser settings to block cookies, but some features of the site may not function properly.
4. Sharing Your Information
We respect your privacy — your information will never be sold or traded. We only share data with:
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Trusted service providers (such as payment processors, shipping companies, and website hosting services) who help us run our store.
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Authorities, if required by law.
5. Data Security
We use industry-standard security measures, including SSL encryption, secure servers, and trusted payment gateways, to protect your information. While no system is 100% secure, we work to ensure your data is always protected.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request the deletion of your data (except where retention is required by law).
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Opt-out of marketing emails at any time.
7. Contact Us
If you have any questions or concerns about this Privacy & Safety Policy, please contact us:
📧 Email: [team.vintagev@gmail.com]

